The” Ordre des Expert Comptable” defines internal control as :
"All the safety contributing to the company control. Its goal is to ensure proctection, protection of heritage , quality of information, application of top management directives and helping performances enhancement."
An internal control program, can not just be a technical program based on procedures and mechanisms. It needs to be supported by a vision, which will give it strengh and legitimacy. Our vision of efficient internal control is based on the idea that all the organization must be oriented toward quality of services and customer satisfaction.
An internal control program must not be a set of fixed rules weighting on employees conducting to a “taylorization” of the company. On the contrary, we think that effective internal control must help the copmpany to create its own mechanisms for the adaptation to an unstable environment. If procedures are necessary to structure internal working of a company, they must be used as a tool to help teams to satisfy the final customer.
Diagnosis of existing proccedures
Reorganization of existing activities
Writing a procedure booklet
Internal audit support
Training courses set up